TurfTroniq

At TurfTroniq, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and transparency. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website at https://www.turftroniq-na.com.

1. Who We Are

This website is operated by TurfTroniq NA, a global leader in robotic turf management systems. Our website address is: https://www.turftroniq-na.com

2. Information We Collect and Why

a. Comments

When visitors leave comments on our website, we collect the data shown in the comment form as well as the visitor’s IP address and browser user agent string. This information is used solely for the purpose of spam detection and ensuring comment authenticity.

An anonymized string (also known as a hash) generated from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy can be found at: https://automattic.com/privacy/. Once your comment is approved, your profile picture—if available through Gravatar—may be publicly visible alongside your comment.

b. Media

If you upload images to the website, we strongly advise that you do not include embedded location data (EXIF GPS) in those files. Visitors to the website may be able to download and extract location information from images hosted on the site.

c. Contact Forms

When you submit a form through our website (e.g., to request more information or inquire about our products), we collect the information you provide—such as your name, email address, phone number, company name, and message. This data is used strictly for customer service, sales, or follow-up purposes and is not sold or shared with third parties without your consent.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect basic visitor information. These cookies help us understand site usage, improve performance, and offer a more personalized experience.

• If you leave a comment, you may choose to save your name, email address, and website in cookies for future convenience. These cookies remain active for one year.

• If you visit our login page, a temporary cookie is set to verify whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.

• When you log in, additional cookies are created to save your login information and screen preferences. Login cookies last for two days (or two weeks if “Remember Me” is selected), and screen option cookies are retained for one year.

• If you edit or publish content, an additional cookie may be saved in your browser to reference the post ID of the article. This expires after one day and contains no personal data.

4. Embedded Content from Third-Party Websites

Articles or pages on this site may contain embedded content (e.g., videos, social media feeds, images). Embedded content behaves as if you have visited the third-party website directly and may result in those sites collecting your data, using cookies, and tracking your interaction—especially if you are logged in to that third-party platform.

We do not control or take responsibility for the privacy practices of third-party websites.

5. Analytics

We may use third-party services (such as Google Analytics) to better understand user behavior and improve our services. These services may collect anonymized information including your IP address, device type, browser, and usage patterns on our website.

6. Data Retention

• Comments: If you leave a comment, both the comment and its associated metadata are retained indefinitely. This allows us to recognize and automatically approve follow-up comments without moderation.

• User Accounts: For users who register on our website (if applicable), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (with the exception of changing their username). Website administrators may also access and edit this information.

7. Your Rights Over Your Data

If you have created an account on our site, submitted a form, or left a comment, you may request a copy of the personal data we hold about you. You also have the right to request that we erase any personal data we have stored, subject to certain legal and administrative exceptions.

To exercise these rights, please contact us at: Legal@TurfTroniq-NA.com

8. Where Your Data Is Sent

Visitor comments and form submissions may be processed through automated spam detection services or other trusted third-party service providers, solely for the purpose of site functionality and security.

9. How We Protect Your Information

We implement commercially reasonable physical, administrative, and technical safeguards to protect the confidentiality and integrity of your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

TurfTroniq reserves the right to update or modify this Privacy Policy at any time without prior notice. We encourage users to periodically review this page for any changes. Continued use of the site following the posting of any changes constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Legal@TurfTroniq-NA.com